
He placed my phone on the table and pressed here and there determining after 22 seconds that my phone was bent. He removed my case and noticed something "sticky" on the back of my phone, and snickered in disgust. "What is that?" he questioned, eye brows raised and smirking. As my three year old sat beside me mindlessly pounding his chubby fingers on a sample Ipad, I looked him straight in the eye and said: "Have you ever seen inside a mommy's purse? How the hell do I know?" He quickly announced that I would need a replacement. He picked up my phone and started fiddling around disabling icloud, and resetting passwords. He handed it back to me, informing me I needed to back my phone up and come back later to purchase the new phone. I sighed and texted my husband about the latest expense, and realized that most of my contacts had simply disappeared. Gone. Erased. I panicked. HOW AM I GOING TO REACH IAN'S DAD TO ARRANGE A PLAY DATE? HOW CAN I REACH THAT ONE BABYSITTER WE USED LAST YEAR? HOW WILL I REMEMBER WHO MY KID'S PEDIATRIC DENTIST IS??? Holy crisis.
I asked my Genius, what had just happened. He looked down at my phone in complete dismay, informing me he had no idea, and it was certainly nothing that he had done. Dude. One minute I held my trusty IPhone with all 170 contacts in place. The next after you put your genius hands all over it my contacts are gone.... you are telling me this is a coincidence? "Miss, I don't know what you want me to do, they are gone." Um... hello.... aren't you called a Genius? This is Genius? Are you kidding me? No. No. Apparently he was not kidding me. He handed me the work order and told me to return in a few days for a new phone and walked away. Leaving me....contactless.
I left the store, irate, my busted IPhone in my purse and my cranky three year old on my hip screaming for an Ipad and informing me that he had just had an "accident" which was now obvious to anyone within a two mile radius. As I walked my stinky child to the restroom I remembered to secure my phone now devoid of contacts in my purse, since this was in fact how I ended up at the "Genius Bar" in the first place.
So Public Service Announcement: Keep your phone tucked in a safe place when bent over your child in a public restroom, and never trust a genius with your contacts. You are welcome.
Hey, he called you "Miss." That's a very good day. When 25-year-olds start calling you ma'am you'll write about that! Also, one time I lost my contacts (they died along with an old BlackBerry) and when I synced my phone to my computer everything showed up again, it was kind of amazing!
ReplyDeleteI yiyi.... That is not a good resolution to a broken phone.
ReplyDeleteMy iPhone is a total mystery to me-- Sometime, even without dropping it or having a broken screen, my contacts disappear. I'll plug in into my laptop or turn it on/off and poof, they they are again. I hope it works for you.